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FAQs
Everything you need to know about our services and us. Can’t find the answer you’re looking for? Please chat to our friendly team.
How much will I pay to the insurance broker for their services?
The broker will not charge you anything, the services are rendered for free. The broker’s income is charged on the premium paid to the underwriter through the broker and in no way will this cause you to pay a higher premium, instead, the broker negotiates the best premium rate to get you the best price with a robust cover.
Are there limits to my coverage?
Yes, there are limits. Limits are amounts that determine the amount of protection and the monthly premium.
Is there extended insurance or an umbrella policy available?
Yes, an umbrella policy is a type of insurance that provides different types of cover in a single policy such as a householder’s policy for an individual and an Industrial All Risk policy for a corporate organization.
How do I file a claim?
Each insurance provider requests different information when filing a claim and all insurers requests that claims must be reported within 30 days of occurrence. A claim form needs to be completed and submitted along with other documents requested. A visit by an insurance adjuster may be required. They may also need information about the date, location, and police reports if applicable. However, your insurance Broker can help you navigate the claim filing process faster.
How long does it take to get reimbursed or paid after a claim is filed?
The time it takes to get reimbursed or paid after a claim is filed can vary greatly depending on the type and severity of the claim. For example: if the claim is for minor motor damage or a small fire/theft claim, your property will be repaired or replaced as soon as all documents are provided and adjusted by the insurer. However, your insurance Broker can help you navigate the claim process faster.
Will I be bear any cost when there is a claim?
Yes, a certain amount might be incurred by you when there is a claim if there was no excess buy back bought at the inception of the policy. However, excess buy back is only common on motor insurance policies as it seems cheaper to buy compared to other insurance policies.
Are There Discount Offers?
There are certain policies where a percentage discount is applied and also if the volume of the assets to be insured is quite large then the client will be given a discount. Mostly we always try our best to give our client the best rate and also to provide discounts when necessary.
What happens if I get in a car accident?
Quickly inform us by calling +2348023050209 or +2348036263714, we will lodge the accident report to the insurance company, and advice you on the best way to process the claim till it is settled.
Does my homeowner’s insurance policy offer enough protection?
Yes it does as long as the actual value are declared, and an All-Risk policy is in place to cover for gadgets, artworks, jewelries and important pieces.
